Machine Tool Expert
5 days ago
Yamazaki Mazak, a leading global manufacturing company, is seeking a highly skilled Machine Tool Expert to join our team in Worcester. As a Mechanical Support Professional, you will play a key role in enhancing the support in the Installation/Service organisations of our dealers in the National Distributor territories across Europe.
About the Opportunity:The successful candidate will be responsible for providing technical assistance predominantly for laser processing machines, as well as machine tools, by phone or email. This role may also involve attending customer premises to ensure satisfactory installation, fault finding, repair and part number identification.
Key Responsibilities:- Providing technical assistance on laser processing machines and machine tools.
- Ensuring satisfactory installation, fault finding, repair and part number identification.
- Compiling detailed fault reports for submission to our HQ in Japan.
- Traveling to any Mazak branch or Customer within Europe to assist in problem solving, installations, etc.
We are looking for a highly skilled individual with thorough knowledge of Mazak laser machines, ideally with a 'hands-on' mechanical bias. The ideal candidate must be able to read mechanical and electrical drawings, compile detailed reports using Microsoft Office, and respond to email and phone calls out of normal working hours.
What We Offer:- An estimated salary of £45,000 - £55,000 per annum.
- Opportunity to work for a market-leading Machine Tool manufacturer.
- Excellent benefits package including 25 Days Holiday, Death in Service Package and Well-being Programmes.
- Company Mobile Phone and Laptop provided.
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