Cleaning Assistant
4 weeks ago
Job Role: Cleaner
About the Role:
- Deliver exceptional service standards for the delivery of routine, planned, and periodic cleaning services for a Mitie customer.
- Ensure the contract service delivery meets all Service Level Agreement (SLA) agreements while adhering to the cleaning schedules.
Main Responsibilities:
- Undertake all necessary training to deliver the cleaning role successfully.
- Work within a team and under their own initiative to achieve high standards.
- Adhere to all Mitie Quality, Safety, Health, and Environmental policies and procedures.
- Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLAs, carrying out daily, weekly, and periodic tasks as directed by the Cleaning Supervisor.
- Ensure the service is delivered effectively and efficiently to a high standard.
- Ensure all equipment is kept clean, well-maintained, and in a safe working order.
- Report any maintenance requirements identified during cleaning tasks.
- Maintain security, locking doors, following lost property procedures, etc.
- Have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.
- Have a full working knowledge of all cleaning equipment, materials, and approved chemicals used by Mitie.
- Set a good example in terms of dress, behavior, punctuality, and attendance.
- Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
- Maintain confidentiality of sensitive information.
- Ensure contractors and external visitors comply with security and health and safety while on school premises.
- Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
Requirements:
- Cleaning experience is preferred, but training can be provided.
- Reliable and hardworking with a professional attitude.
- Ability to work to a schedule and as part of a team.
- Capable of working to their own initiative where appropriate.
- Be open and honest.
- Be self-driven and determined.
- Strive for continuous improvements in service delivery.
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