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Fleet and Workshop Operations Manager
2 months ago
Job Title: HGV Workshop Manager
Location: Not Specified
Salary: £50,000 per annum
Shift Pattern:
- 40 hours per week
- Day Shifts - Monday to Friday (no weekends)
Job Type: Permanent
Job Summary:
We are seeking a skilled and dedicated HGV Workshop Manager to join our team at Holt Recruitment Group. As a HGV Workshop Manager, you will be responsible for leading a team of technicians in a commercial vehicle fleet workshop, ensuring the highest level of customer satisfaction and quality of work.
Key Responsibilities:
- Active participation in meetings to discuss workshop operations and customer service
- Dealing with repair orders and ensuring timely completion
- Issuing and explaining repair order specifications to customers
- Monitoring and reviewing vehicle off-road cases and scheduled work onsite
- Adjusting resource planning in the Dealer Management System
- Reviewing and approving completed repair orders
- Handling all necessary documentation and ensuring compliance with regulations
- Ensuring the availability of workshop equipment and tools
- Monitoring health and safety regulations and ensuring a safe working environment
- Conducting performance evaluations and providing feedback to team members
- Supporting the team and maximizing workshop performance
Requirements:
- Experience in an operational service industry involving high customer expectations
- Experience leading and developing a team of technicians
- Experience in customer contact and supplier management
- Technical knowledge gained through technical qualification or relevant experience
- Understanding of compliance associated with Heavy Goods Vehicles
- Understanding of the connection between quality, customer satisfaction, and business success
- Understanding of connected vehicles and their maintenance requirements
- Basic computer skills and general business knowledge
- Knowledge of service-relevant applications and software
What We Offer:
We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development. If you are a skilled and dedicated HGV Workshop Manager looking for a challenging and rewarding career opportunity, we encourage you to apply.
