Technical Service Coordinator

2 days ago


London, Greater London, United Kingdom Careers Plus Full time £34,000

Careers Plus: Technical Service Coordinator Position

Edinburgh, Scotland

£34,000 - £40,000 per annum + Benefits

Job Description:

We are seeking a highly skilled Technical Service Coordinator to join our team at Careers Plus in Edinburgh. As a key member of our support team, you will provide technical assistance to our clients, ensuring their issues are resolved promptly and efficiently.

You will work closely with our engineering teams to resolve complex technical issues, perform root cause analysis, and develop effective solutions for our clients. Your strong technical expertise and excellent communication skills will enable you to build strong relationships with clients and colleagues alike.

Requirements:

  • Previous experience in an MSP environment in a technical support role.
  • Strong technical expertise with the ability to understand complex issues and how they impact both systems and end users.
  • A proactive mindset, with a focus on root cause analysis and conducting ticket reviews to ensure effective solutions are delivered to clients.
  • Proficient working with a Microsoft tech stack.
  • Great communication and teamwork skills.

Benefits:

At Careers Plus, we offer a competitive salary package including a base salary of £34,000 - £40,000 per annum, plus benefits. This role offers excellent opportunities for professional growth and development, with access to training resources and a fast-paced work environment.



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