Medical Receptionist
2 days ago
We are seeking a highly skilled and compassionate Medical Receptionist to join our team at Dr. skindoc, a leading Norwegian primary care provider.
Job SummaryThis is a full-time position based in London, working 40 hours per week, Monday to Friday. As a Medical Receptionist, you will play a crucial role in providing exceptional patient care and administrative support to our team.
About the RoleThe successful candidate will have previous experience working in a healthcare setting, preferably in a digital health environment or private clinic. You will possess excellent communication skills, be able to maintain confidentiality, and demonstrate a genuine passion for healthcare.
Key Responsibilities- Provide educational materials and resources to patients or staff to help them use our platforms and services.
- Maintain strict confidentiality with patient information, adhering to all legal and ethical guidelines regarding patient privacy and data security.
- Process online and in-clinic consultation outcomes ensuring high quality and accuracy.
- Liaise with various stakeholders including GP Surgeries, Pharmacies, Hospitals, Private Insurance providers and Labs with respect to skindoc patients.
- Engage with patients through various communication channels such as phone, email, online portals, and in-person interactions.
- Previous receptionist and administration experience working in a healthcare setting.
- An understanding of confidentiality and sensitivity when dealing with private issues.
- Possess basic IT skills to fulfil job requirements, including the use of MS Office and Google suite to a good level.
The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience. In addition to a competitive salary, we offer a company pension scheme and a supportive work environment.
About UsDr. skindoc is a fast-growing health start-up that aims to redefine healthcare services of the future. We offer a wide range of services through our digital platform and clinics, including GP, Dermatology, Gynaecology, Mental Health, Physical Therapy, and Occupational Health.
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