Operational Store Leader
5 days ago
We are seeking a highly skilled and experienced Operational Store Leader to join our team at HSL Chairs. As a key member of our store operations team, you will be responsible for delivering exceptional operational and commercial standards for your store and home visit service.
About the Role:
As an Operational Store Leader, you will be the leadership of all customer and team activities within the store location as well as in the home. You will create an environment where individuals are coached and inspired to be their best. Your primary objective will be to deliver the agreed KPIs for your store and hub, including Average Order Value, Customer Conversion rate, and the Volume of Orders per team member.
Main Responsibilities:
- To deliver the agreed KPIs for your store and hub, including Average Order Value, Customer Conversion rate, and the Volume of Orders per team member.
- Ensure that cash and payment systems are well controlled and in accordance with company procedures and policies.
- Provide store performance information and reports as required by the Area Manager.
- Deliver sales training to store team members to ensure they are following delivering the core service benchmarks at all times.
- Deliver sales training to store team members to develop their skills in Up Selling and Cross Selling to ensure that every sales opportunity is maximised.
- Develop own and team's awareness of competitor activity and local market conditions to offer informed input to Area Manager.
- Ensure that the visual presentation of the stores and Vans and the teams in the stores and home, represent the standards of a premium brand and follow Company guidelines.
Important Skills:
To be successful in this role, you will need to possess excellent leadership and coaching skills, with the ability to establish strong, professional relationships with the Comfort Specialists. You should have a natural coaching style and be able to help others achieve more through feedback, instruction, and encouragement. Additionally, you should be commercially aware of the opportunities within your store and have the ability to identify, manage, and grow sales.
What We Offer:
As a valued member of our team, you will receive a competitive salary, contributory pension, death-in-service cover, 30 days' holiday (pro rata), discretionary bonus, health cash plan, colleague discount, and other benefits. We also offer a range of training and development opportunities, including the HSL Academy and our Occupational Therapist training program.
About HSL Chairs:
We are a leading manufacturer of feel-good furniture, committed to providing a world-class customer experience. Our award-winning range of furniture is designed to improve the overall wellbeing of our customers, and we pride ourselves on our personalised approach to style. We are proud to have been recognised as a 2 Star Outstanding company with Best Companies for 2024 and have been featured on Inside the Factory on BBC 2. We are a special community where you are valued for your contributions, inspired to make a difference, and empowered to do the right thing. We recognise and celebrate what makes people unique.
-
Store Operations Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.Key ResponsibilitiesManage and coordinate duty shifts, ensuring a clean,...
-
Store Operations Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.Key ResponsibilitiesManage and coordinate duty shifts, ensuring a clean,...
-
Store Operations Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.Key ResponsibilitiesManage and coordinate the team to deliver a...
-
Store Operations Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.Key ResponsibilitiesManage and coordinate the team to deliver a...
-
Store Operations Manager
1 month ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.Key ResponsibilitiesManage and coordinate the team to deliver a...
-
Store Operations Manager
1 month ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results.Key ResponsibilitiesManage and coordinate the team to deliver a...
-
Store Operations Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.Key ResponsibilitiesManage and coordinate the team to...
-
Store Operations Manager
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the store from the shop floor, ensuring that customers receive excellent service and that store operations run smoothly.Key ResponsibilitiesWork in a fast-paced retail environment, providing exceptional...
-
Store Operations Manager
1 month ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the Role We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results. Key Responsibilities Manage and coordinate the team to deliver a clean,...
-
Store Operations Manager
1 month ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the Role We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver exceptional results. Key Responsibilities Manage and coordinate the team to deliver a clean,...
-
Store Operations Manager
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleKey ResponsibilitiesOversee store operations to ensure a clean, well-stocked environment that exceeds customer expectations.Coordinate the team to deliver excellent customer service and maintain a safe working environment.Take ownership of running duty shifts and make decisions to improve service and store performance.Guide and support...
-
Store Operations Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.Key ResponsibilitiesManage and coordinate the team to...
-
Store Operations Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.Key ResponsibilitiesManage and coordinate the team to...
-
Store Operations Manager
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.Key ResponsibilitiesManage and coordinate the team to...
-
Store Operations Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience.Key ResponsibilitiesManage and coordinate the team to...
-
Store Operations Manager
1 month ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the Role We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience. Key Responsibilities Lead from the front, setting a great...
-
Store Operations Manager
1 month ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the Role We are seeking a skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to deliver a world-class shopping experience. Key Responsibilities Lead from the front, setting a great...
-
Store Operations Manager
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Flying Tiger Copenhagen Full timeAbout the RoleFlying Tiger Copenhagen is seeking a dedicated and enthusiastic Team Leader to join our store team at Bath. As a key player in the store team, you will be responsible for supporting the management team in daily operations and role modeling best practices.Key ResponsibilitiesEnsure the shop floor is well-presented and replenished to maximize...
-
Store Operations Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Flying Tiger Copenhagen Full timeAbout the RoleFlying Tiger Copenhagen is seeking a dedicated and enthusiastic Team Leader to join our store team at Bath. As a key player in the store team, you will be responsible for supporting the management team in daily operations and role-modeling best practices.Key ResponsibilitiesEnsure the shop floor is well-presented and replenished to maximize...
-
Store Operations Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Flying Tiger Copenhagen Full timeAbout the RoleFlying Tiger Copenhagen is seeking a dedicated and enthusiastic Team Leader to join our store team at Bath. As a key player in the store team, you will be responsible for supporting the management team in daily operations and role-modeling best practices.Key ResponsibilitiesEnsure the shop floor is well-presented and replenished to maximize...
