Hospitality Operations Director

2 days ago


Poole, Poole, United Kingdom Tesco Partners Full time

We are looking for a Hospitality Operations Director to drive our cafe business forward. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve customer satisfaction, increase sales, and enhance the overall cafe experience.

As a Hospitality Operations Director, you will oversee all aspects of cafe operations, including staff management, customer service, and sales growth. You will be accountable for guest experience, finance, sales growth, legal compliance, and team development, both front-of-house and back-of-house.

The ideal candidate will have in-depth knowledge of the hospitality industry, a positive attitude with a passion for customer service, and management experience within the sector. You will also have evidence of developing successful hospitality teams and be able to thrive in a branded business with set menus and food specifications.

In return for your hard work and dedication, we offer an excellent salary of £38,000 per annum, plus benefits including a colleague bonus scheme, retirement savings plan, life assurance, and optional private healthcare. You will also have access to a range of discounts, including 10% off Tesco Café, and an exclusive deals and discounts website.

Tesco Cafes are a great place to work, with a genuine family feel and a commitment to creating a workforce that reflects our customers' diversity. We are proud to have been accredited Disability Confident Leader and strive to provide a fully inclusive and accessible recruitment process.



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