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Brand Ambassador
2 months ago
The Account Manager is responsible for driving sales growth and market share for Bobbi Brown Cosmetics by maintaining a consumer-focused approach. Key responsibilities include maintaining a professional brand image, maximizing sales through excellent service and retail standards, and contributing to operational efficiencies.
Key Responsibilities
\u2022 Reflect a credible and professional brand image to internal and external consumers
\u2022 Maximize sales through selling, providing excellent service, and maintaining retail standards
\u2022 Contribute to operational efficiencies by adhering to store and company procedures
\u2022 Understand daily and weekly targets
\u2022 Identify additional sales avenues and leverage opportunities
\u2022 Stay up-to-date with competitor activities and missed opportunities
\u2022 Effectively utilize social media to drive business and protect the brand image
\u2022 Deliver the brand strategy and ensure local plan execution
\u2022 Plan and implement local marketing and events initiatives
\u2022 Deliver excellent service by implementing measures to improve service levels
\u2022 Be an ambassador for the brand and lead the way to represent brand values
\u2022 Manage refunds and complaints in line with company guidelines
\u2022 Use digital tools to stay informed
\u2022 Develop a consumer recruitment and retention strategy
\u2022 Maintain up-to-date knowledge of products to deliver an industry-leading experience
Operations
\u2022 Plan to deliver excellent standards at all times
\u2022 Review retail standards daily to ensure they meet required standards
\u2022 Ensure deliveries, stock movements, and administration are completed within agreed timeframes
\u2022 Implement auditable processes and administration according to company guidelines
\u2022 Minimize stock loss by implementing company security policies
\u2022 Create and maintain a safe working environment
\u2022 Ensure health and safety responsibilities meet minimum grading standards
Commerciality
\u2022 Manage daily replenishment and take corrective action when necessary
\u2022 Maximize sales performance by utilizing commercial reports
\u2022 Plan and deliver visual merchandising layouts
\u2022 Identify stock package issues and take corrective action
\u2022 Effectively manage promotions and discounts
\u2022 Identify trends and suggest enhancements to product performance
Qualifications
\u2022 Experience in fast-paced retail and consumer-facing environments
\u2022 Ability to drive self-development
\u2022 Commercial understanding and awareness of the industry"}
