Support Operations Coordinator

4 days ago


Quedgeley, Gloucestershire, United Kingdom i2i Recruitment Full time

i2i Recruitment is proud to offer an exceptional career opportunity for a highly motivated Customer Support Coordinator. This role is ideal for those who enjoy working in a dynamic, customer-centric environment and are eager to develop their skills.

About the Position

The Customer Support Coordinator will play a key role in delivering outstanding customer service and coordinating service schedules. If you have excellent communication skills, basic computer competence, and the ability to manage tasks effectively, this could be the perfect opportunity for you.

Responsibilities:

  • Provide exceptional customer service via phone, email, or in-person interactions.
  • Manage customer interactions and service requests, ensuring timely resolution.
  • Collaborate with technicians, managers, and clients to facilitate seamless operations.
  • Prioritise tasks and manage time efficiently to meet deadlines.

Requirements:

  • Basic computer literacy and familiarity with software applications.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and adapt to changing priorities.

Perks:

  • Ongoing training and development to enhance your skills.
  • Flexible working hours: 1 day remote, 4 days in-office.
  • A comprehensive benefits package, including health insurance and pension scheme.
  • Average salary range: £26,000 - £36,000 per annum.


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