Customer Service Support Specialist

3 days ago


Tipton, United Kingdom West Bromwich Building Society Full time

About Us

At West Bromwich Building Society, we are committed to delivering exceptional customer service. As a Customer Service Advisor, you will be the face of our organization, providing support to our customers in a fast-paced environment.

Salary and Benefits

We offer a competitive salary of £22,932 per annum, reflecting the importance we place on attracting and retaining top talent. In addition to your salary, you will also enjoy a range of benefits that demonstrate our commitment to your well-being and career development.

Job Description

Your primary responsibility will be to provide excellent customer service, responding to inquiries and resolving issues in a timely and professional manner. You will work closely with our team to ensure seamless communication and efficient issue resolution.

Required Skills and Qualifications

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively under pressure. A passion for delivering superior customer service is essential, as is the ability to adapt to changing circumstances.

Benefits

In addition to your salary, you will also enjoy a range of benefits, including access to ongoing training and development opportunities, flexible working arrangements, and a comprehensive employee assistance program.

How You Will Make a Difference

As a Customer Service Advisor, you will play a critical role in shaping the customer experience at West Bromwich Building Society. Your dedication to delivering exceptional service will have a direct impact on our customers' satisfaction and loyalty, making you an integral part of our team.



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