Business Transformation Lead
5 days ago
A highly experienced Senior Business Analyst is required to join our team at easyJet Airline Company PLC. This exciting role involves working closely with stakeholders to identify and define business and technology constraints, policies, and rules. You will also support Product Owners in sprint planning and backlog refinement in Agile delivery.
About the Role:
The ideal candidate will have experience implementing a call/service center system across multiple geo locations and languages. A background in customer claims management and automation, as well as large transformation program experience across multiple domains (Finance, Operations, Sales, and Service), is also essential. Proficiency with Microsoft Office technologies, Jira, and Confluence is required. The estimated salary for this role is £65,000 - £85,000 per annum, depending on location and experience.
Responsibilities:
• Plan and agree on the approach of the BAs working directly on the program and projects.
• Ensure appropriate analysis techniques are used to highlight interactions between people, processes, technologies, and data.
• Identify and define all business and technology constraints, policies, and rules.
• Support Product Owners in sprint planning and backlog refinement in Agile delivery.
Requirements:
• Expert in Business Analysis with experience in large scale and complex change.
• Proficient with Microsoft Office technologies, Jira, and Confluence.
• Experience working in an Agile methodology.
• Excellent communication and stakeholder management skills.
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Transformation Unit Business Development Lead
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