Brand Operations Manager

2 days ago


Sutton Coldfield, Birmingham, United Kingdom German Doner Kebab Full time

We are seeking a Brand Operations Manager to lead Front of House operations at our German Doner Kebab restaurant. The successful candidate will be responsible for ensuring excellent guest service, managing staff, and maintaining high standards of quality control, hygiene, and health and safety.

About Us

Our company is a leading fast-food chain serving delicious German-inspired doner kebabs. We pride ourselves on providing exceptional customer experiences in a welcoming environment.

Salary

The salary for this role is estimated to be £25,000-£35,000 per annum, depending on experience.

Job Description

This leadership role involves overseeing the Front of House team, including cashiers, servers, and kitchen staff. Key responsibilities include:

  • Ensuring efficient service delivery and resolving customer complaints
  • Managing staff performance and providing training and development opportunities
  • Maintaining high standards of food quality, cleanliness, and health and safety
Required Skills and Qualifications

To be successful in this role, you will need:

  • A proven track record of leadership and management experience
  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer experiences
Benefits

We offer a range of benefits to support your well-being and career development, including:

  • A competitive salary and bonus scheme
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment


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