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Administrative Services Manager

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom Ernest Gordon Recruitment Limited Full time

Job Title: Office Manager

Job Summary: We are seeking an experienced Office Manager to join our team at Ernest Gordon Recruitment Limited. The successful candidate will be responsible for managing the day-to-day operations of the office, ensuring the smooth running of administrative tasks and providing exceptional customer service.

Key Responsibilities:

  • Develop and implement policies and procedures to improve efficiency and effectiveness
  • Prepare and present reports on customer service performance and administrative communications
  • Identify areas for improvement and implement changes to enhance customer satisfaction

Requirements:

  • Proficient in using customer service software and CRM systems
  • Strong problem-solving and conflict resolution abilities
  • Ability to analyze data and generate actionable insights

About Us: Ernest Gordon Recruitment Limited is a leading recruitment agency providing temporary and permanent staffing solutions. We are committed to delivering exceptional service to our clients and candidates.