Service Excellence Leader
3 weeks ago
Voyage Care Ltd is a dynamic organization that prides itself on its commitment to delivering exceptional care services. As a Service Excellence Leader, you'll play a vital role in ensuring that our residential services meet the highest standards of quality and effectiveness.
The salary for this position is around £39,624 per annum, based on the company's analysis of local market rates and the requirements of the role. This figure may vary depending on individual circumstances, but it reflects the company's ongoing commitment to fair compensation.
Your key responsibilities will include:
- Leading a team of carers to deliver high-quality care that meets the needs of our clients.
- Developing and implementing strategies to improve service delivery and outcomes.
- Working closely with local authorities, healthcare professionals, and family members to ensure that our services remain responsive to changing needs.
- Conducting regular audits and reviews to identify areas for improvement and implement changes as needed.
To succeed in this role, you'll need to possess a strong background in care management, with a focus on leadership and team management. You should also be able to demonstrate your ability to work effectively with individuals who have complex needs and requirements.
We offer a range of benefits to our staff, including access to a funded Blue Light Card and a cash plan for colleagues and their families. We're also committed to supporting our staff in their careers, offering comprehensive training and development opportunities to help them grow and progress within the organization.
If you're passionate about delivering high-quality care and making a real difference in people's lives, we encourage you to apply for this exciting opportunity.
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