Night Duty Manager

1 month ago


London, Greater London, United Kingdom Rendall & Rittner Full time

Exciting Opportunity in Residential Property Management

Rendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a Night Duty Manager to join their team.

Key Responsibilities:

  • Manage all aspects of night operations to deliver exceptional service to residents, clients, contractors, and guests.
  • Ensure high-level health and safety compliance, conducting regular inspections, patrols, and documentation uploads.
  • Oversee the bar and leisure amenities, ensuring seamless service and punctual opening/closing.
  • Lead a small onsite team, supervising Night Concierge and adhering to SOPs.
  • Provide excellent customer service, manage complaints, and coordinate onsite emergencies.
  • Drive performance, contribute to amazing results, and foster a positive, safe environment for residents, guests, and team members.

About the Role:

This is an incredible career opportunity with a fantastic package, including a competitive salary, discretionary bonuses, and a range of benefits.

Requirements:

  • Strong customer service background, supervising a small onsite team, and ensuring SOPs are adhered to.
  • Experience in delivering great customer service, managing complaints, working safely, and managing a team environment.
  • Ability to take initiative in challenging situations, deal with onsite emergencies, and coordinate site-related issues.
  • Excellent communication and leadership skills, with a passion for creating a positive and safe environment.

How to Apply:

Explore Rendall & Rittner's website for more insights or visit their careers page for a full list of current openings.



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