Debt Recovery Manager for Central Bristol Location

1 month ago


Bristol, Bristol, United Kingdom Core 3 Ltd Full time
About the Role

We are seeking an experienced Debt Recovery Manager to join our team in Central Bristol. The successful candidate will be responsible for managing a team of Key Account Credit Controllers, maximising cash collections through effective application of our credit policy, and investigating and resolving queries within agreed timescales.

Responsibilities
  • Manage a high-volume collection team, requiring tenacious and confident customer service skills
  • Ensure customers adhere to payment terms through effective management of team members
  • Resolve queries in a timely manner and oversee effectiveness of the team in terms of debtor days
  • Develop customer relationships to improve the service delivered by the credit control team
  • Build strong relationships with internal customers and other agencies
  • Work with the credit control team to proactively ensure that overdue debt, due debt, and unallocated cash are dealt with in a timely manner
  • Identify and recruit employees with the right potential following our laid-down recruitment procedure
  • Perform performance and development reviews on a regular basis using our performance and development process
Requirements
  • Accounts receivable experience is essential
  • Experience of managing a team is desirable
  • Flexible approach to working hours, especially at month/year end
  • Intermediate Excel skills are essential
  • Demonstrate experience of working with internal customers at all levels
What We Offer
  • A competitive salary of £35,000 per annum
  • Onsite parking
  • Bonus scheme
  • Hybrid working arrangement
  • Other great benefits


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