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Housing Support Coordinator

2 months ago

Sutton Coldfield, Birmingham, United Kingdom JOB SWITCH LTD Full time
Job Summary

We are seeking a highly organized and detail-oriented Housing Support Administrator to join our team at JOB SWITCH LTD. As a key member of our team, you will provide comprehensive administrative support and staff liaison services to ensure the efficient delivery of repairs and asset management services.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to the team, including data entry, document management, and record-keeping.
  • Staff Liaison: Serve as a liaison between staff members, ensuring effective communication and collaboration to achieve team goals.
  • Customer Support: Provide excellent customer service to residents, responding to inquiries and resolving issues in a timely and professional manner.
  • Asset Management: Assist in the management of assets, including scheduling repairs, coordinating with contractors, and maintaining accurate records.
  • Repairs Coordination: Coordinate with residents, contractors, and internal teams to ensure timely and efficient repairs.
  • Compliance and Risk Management: Support the compliance and risk coordinator in ensuring adherence to policies and procedures.
  • Meeting Coordination: Facilitate meetings, take minutes, and ensure follow-up actions are completed.
Requirements

To be successful in this role, you will need excellent communication and organizational skills, with the ability to work effectively in a team environment. You will also need to be proficient in using various software systems, including HCRM, Northgate, EDMS, Agresso, and Codeman.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.