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Floor Operations Manager

2 months ago

City of London South East, United Kingdom Rhubarb Hospitality Collection Full time

Job Summary

We are seeking a highly skilled and experienced Floor Operations Manager to join our team at Rhubarb Hospitality Collection. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our dining experience.

Key Responsibilities

  • Leadership and Team Management
    • Lead and motivate a team of servers, bartenders, and hosts/hostesses to deliver exceptional customer service
    • Develop and implement strategies to improve team performance and productivity
  • Customer Service
    • Ensure that all customers receive a high-quality dining experience
    • Address customer complaints and concerns in a professional and courteous manner
  • Operations and Logistics
    • Manage the day-to-day operations of the restaurant, including inventory, supplies, and equipment
    • Develop and implement processes to improve efficiency and reduce waste

Requirements

  • 2+ years of experience in a similar role in the hospitality industry
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment