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Senior Lettings Negotiator

1 month ago

Exeter, Devon, United Kingdom Wise Employment Full time
Job Title: Senior Lettings Negotiator

Wise Employment is seeking a highly skilled Senior Lettings Negotiator to join our team. As a key member of our lettings department, you will play a crucial role in driving our success by leading a team, managing high-value client relationships, and overseeing complex negotiations.

Key Responsibilities:

  • Lead and mentor junior lettings negotiators to ensure they have the skills and knowledge to succeed in their roles.
  • Foster a collaborative, high-performance team environment that encourages open communication and a shared sense of purpose.
  • Act as the point of contact for escalated client matters, providing exceptional customer service and resolving issues promptly.
  • Manage key landlord relationships, meeting their expectations and ensuring their properties are let to suitable tenants.
  • Negotiate and finalise high-value rental agreements, ensuring that both parties are satisfied with the terms.
  • Conduct in-depth market analysis to identify trends and provide recommendations to our team and clients.
  • Provide insights on market trends, competitor activities, and growth opportunities to inform our business strategy.
  • Assist in forecasting rental market shifts and adjusting our strategies accordingly.
  • Contribute to agency strategic planning and decision-making, ensuring that our business remains competitive and successful.
  • Ensure compliance with real estate regulations and laws, maintaining the highest standards of professionalism and integrity.

Requirements:

  • Demonstrated leadership in motivating lettings negotiators and fostering team collaboration.
  • Proven experience contributing to strategic decision-making in real estate.
  • Strong client management skills, handling high-level interactions and complex inquiries.
  • In-depth knowledge of market trends and data analysis for informed decisions.
  • Experience maintaining service quality and adherence to company standards.
  • Proven ability to manage key landlord relationships and negotiate high-value agreements.
  • Proficient in using data analytics tools to track KPIs and create management reports.
  • Skilled at building strong client relationships and ensuring satisfaction.
  • Passion for connecting tenants with ideal properties.

To succeed in this role, you will need to demonstrate your ability to meet the key criteria by past experience and during the interview process. We look forward to hearing from you and discussing this opportunity further.