London Christmas Retail Specialist

2 days ago


Oxford, Oxfordshire, United Kingdom Jo Malone London Full time
Job Overview
As a Christmas Stylist at Jo Malone London, you will play a key role in delivering exceptional customer experiences during our peak trading period. This is a seasonal opportunity to join our vibrant store teams and contribute to the success of our brand.

About the Role
We are seeking an enthusiastic and passionate individual to join our team as a Christmas Team Member. As a member of our team, you will have the opportunity to engage with customers, maximise sales, and be part of our highly performing teams. Your primary responsibility will be to deliver exceptional customer experiences, building rapport and exceeding expectations.

Key Responsibilities
· Deliver exceptional customer service, responding promptly to customer needs and concerns
· Contribute to daily and weekly store targets during our Peak Trading period
· Support colleagues, working as part of a Team focused on creating a memorable customer experience
  • Educate customers about product features and benefits
  • Adhere to all store/company retail housekeeping, health & safety, and security standards
  • Support visual merchandising changes and stock management
  • Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment processes
  • Stay up-to-date on company/store information through regular updates

Benefits
· Flexibility – We offer various rotas and contracts to meet different schedules
· Staff Discount – Enjoy discounts on products up to 50% off
· Brand Incentives – Generous incentives for outstanding performance

Qualifications
We are looking for someone who is passionate about our brands, has excellent communication skills, and can positively engage with customers. Previous retail or sales experience is desirable. Our ideal candidate should be flexible, have a positive outlook, and be able to go above and beyond to support the business.

Location
This role is based in Oxford, England, and requires flexibility to work across peak periods leading up to Christmas. We estimate that this role will earn approximately £9-£12 per hour, depending on experience.

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