Project Implementation Specialist

1 day ago


London, Greater London, United Kingdom The Boundary Full time
Job Summary

The Role of the Technical Deployment Lead at The Boundary is to bridge the gap between technical projects and their successful deployment within client operations. This role is critical in facilitating change, providing training, and supporting users during the transition to new technologies, ultimately driving value and efficiency that organisations achieve. This will involve working with clients, IT departments, and 3rd parties to ensure successful planning and deployment of systems in display suites in GCC and the USA.

About Us
The Boundary is a leading company in Realspace SaaS, Virtual Tours, and Digital Twins. We are seeking an experienced Technical Deployment Lead to join our team in Camden (NW1 7DJ).

Responsibilities
- Plan and implement projects
- Assess client needs and requirements to ensure successful implementation
- Customise and configure systems or services to align with client specifications and goals
- Communicate and manage adherence to site installation and setup requirements, including ensuring correct PCs are purchased, internet connectivity is set up, and, when integrating with 3rd party software or hardware, that risks and issues have been planned and mitigated.
- Manage project timelines, resources, and budgets as it relates to deployment
- Provide training and support to client teams to facilitate effective use of new systems or services
- Collaborate with sales, support, and technical teams to coordinate implementation
- Monitor and report on project progress and track deliverables
- Monitor and troubleshoot any issues during the implementation process
- Document processes and create materials to support the implementation and for future reference
- Conduct post-implementation evaluations to assess success and identify areas for improvement
- Evaluate and assess the result of the project
- Maintain clear and effective communication with clients throughout the implementation phase

Requirements
- Previous experience in managing technical projects which involve both software and hardware
- Previous experience of working with clients to deploy a technical product or service
- A solid understanding of networking, the Microsoft Windows environment, and integration with display & lighting systems
- Methodical and analytical approach
- Capable of leading multiple projects at the same time under pressure
- Excellent communication skills to a range of audiences
- Ability to build and maintain relationships with 3rd party suppliers
- Problem-solving and leadership skills
- Highly numerate
- Strong attention to detail
- A positive team player able to motivate, support, and reassure

Salary Information
We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience. Benefits include:
- Company bonus scheme
- Holidays: 22 days holiday per year increasing with service + plus bank holidays
- Free gym membership or contribution to other fitness goals
- Mental Health support
- Regular team events and social activities
- Fantastic office environment in a nice location

Bonus Structure
We offer a performance-related bonus scheme, based on individual and team performance. The bonus structure is designed to reward high-performing individuals and teams.

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