Dental Clinic Front Desk Professional

1 week ago


Belfast, United Kingdom Bupa Dental Care Full time

Fortwilliam Specialist Dental Clinic, a leading provider of high-quality dental care in Belfast, is seeking a skilled Receptionist to join their team.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure. As a Receptionist, you will be the first point of contact for patients and will play a crucial role in ensuring the smooth running of the practice.

About Us: Located in a unique listed building on Antrim Road, our clinic is part of the prestigious Bupa Dental Care network. We pride ourselves on delivering exceptional patient care in a welcoming and professional environment.

Responsibilities:

  • Meeting and greeting patients, providing a great first impression and patient journey
  • Booking and amending appointments, answering the phone, updating patient records
  • Co-ordinating care packages for patients provided by clinicians
  • Confidently promoting and upselling Bupa Dental Care products and services
  • Providing excellent customer service face-to-face, via telephone and email
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Handling payments
  • Maintaining patient confidentiality while accessing sensitive information

Your Skills and Experience:

  • Able to remain positive and professional in a fast-paced environment
  • Previous administration or receptionist experience, preferably within a healthcare setting
  • Strong communication skills, including face-to-face, telephone, and email interactions
  • Proficient with Microsoft Word and Outlook, with strong organisational skills
  • Experience promoting company products and services
  • Prior Dentally experience an advantage

Salary and Benefits:

We offer a competitive salary range of £25,000 - £30,000 per annum, depending on experience. Additionally, you can look forward to benefits such as:

  • MyHealthcare, providing quick access to free support, advice, and treatment for various health-related issues
  • My Bupa Extras, offering discounts at popular retailers and financial wellbeing tools
  • Access to discounted dental insurance for immediate family members
  • Cycle to Work Scheme, free annual Flu vaccine, and other health and wellbeing benefits
  • Wagestream, allowing access to income before payday
  • Opportunities for career growth and development within Bupa Dental Care


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