Credit Controller
4 weeks ago
Job Title: Credit Controller
This role is part of the Finance Centre of Excellence (COE) in the UK. The successful candidate will be responsible for collecting monies due to AtkinsRéalis from clients in a timely manner, primarily through telephone calls, but also using statements and delinquency letters as needed.
The Credit Controller will report to the UK-based Credit Control Manager and will be a key member of the Cash Collections team in Worcester.
This is a great opportunity for the right individual to make a positive impact in a changing business and systems environment.
Key Responsibilities:
- Assist in the collection of external customer debt
- Inform and resolve any issues or disputes on external customer accounts that may prevent payment
- Build internal customer relationships to assist in the Cash Collections role
- Build external customer relationships to assist in the collection of cash
- Maintain customer account records to communicate previous actions taken
- Demonstrate ability to meet the monthly cash target both individually and as a team
- Advise AtkinsRéalis Business Units of any potential issues or problems that may arise on external customer accounts
Requirements:
- ICM or equivalent qualification desirable
- Strong track record of working in a Collections/Credit Control environment
- Experience working with purchase orders and resolving disputes
Skills:
- Excel: Intermediate level for creating spreadsheets and maintaining databases
- Word: Basic level for creating written communication and reports
- Outlook: Intermediate level for communicating with customers via email
- Telephone Skills: Ability to handle all types of calls in a polite, helpful, and informative manner
- Able to work collaboratively and build strong relationships with Project Managers and Finance colleagues
- Skilled at prioritizing workload to ensure key deadlines are met
- Organized and flexible
- Effective communicator
At AtkinsRéalis, we are committed to promoting a diverse and inclusive community. We offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support staff from different backgrounds.
We are an Equal Opportunities Employer and value applications from all backgrounds, cultures, and abilities.
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