IT Infrastructure Expert

3 days ago


Basingstoke, Hampshire, United Kingdom Automobile Association Full time
Job Description:

The Automobile Association is seeking a highly skilled IT Infrastructure Expert to join their DriveTech team. As a key member of the team, you will be responsible for providing specialized support to IT team members and the business. Your strong background in Microsoft technologies and experience with InTune/MDM, policy configuration, compliance management, and integration with Microsoft 365 services will be invaluable assets in this role.

Main Responsibilities:
• Provide expert-level support to IT team members and the business.
• Collaborate with Level 2, Software Developers, and 3rd party vendors to resolve complex issues and implement effective solutions.
• Manage stakeholders by providing high-level oversight and expert-level solutions.

Required Skills:
• Proficiency in Microsoft technologies including Exchange, SharePoint, Teams, and Office 365.
• Experience with InTune/MDM, policy configuration, compliance management, and integration with Microsoft 365 services.
• Strong Level 3 IT support experience is crucial to this role.
• Expertise in Active Directory and Entra ID, including managing user accounts, groups, and policies.
• Strong knowledge of Windows Server, including deploying, managing, tuning, and securing systems for optimal performance and reliability.

What We Offer:
• Competitive salary: £60,000 - £80,000 per annum (dependent on experience).
• 25 days annual leave plus bank holidays + holiday buying scheme.
• Worksave pension scheme with up to 7% employer contribution.
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
• Discounts on AA products including car and home insurance.
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
• Company funded life assurance.
• Diverse learning and development opportunities to support you to progress in your career.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

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