Sales Associate

1 month ago


Carlisle, Cumbria, United Kingdom Lush Full time
About the Role

We're seeking a talented Sales Assistant to join our team at Lush. As a Sales Assistant, you'll be the face of our store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalized recommendations, perform product demonstrations, and hand out tailored samples.

Key Responsibilities
  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to validate their purchases and provide exceptional customer service.
  • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
  • Maintain a clean, tidy, and visually appealing till area.
  • Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
  • Manage stock levels efficiently, ensuring till point displays are well-stocked and ready for our customers to shop from.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
What We Offer
  • Holiday allowance
  • 50% discount on Lush products and spa treatments
  • Profit-based bonus
  • Complimentary spa treatment*
  • Pension scheme
  • Paid day off for your birthday
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 6 months' full pay for parental leave (primary caregiver)*
  • Financial childcare support on return to work*
  • Flexible working

*Qualifying period and hours required. Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. We create pioneering beauty products, emphasizing fresh ingredients, fighting against animal testing, and combating over-packaging. We operate in 52 countries with 928 global shops, inventing, manufacturing, and selling our handmade products directly to customers through our own shops and online. Lush is 10% Employee Owned since 2017, and our people are the heart and soul of our business.


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