Senior Technology Operations Manager

5 days ago


Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

Role Overview:

We are seeking a highly skilled Senior Technology Operations Manager to join our team in Sheffield. As IT Manager, you will be responsible for the overall management of our IT infrastructure, ensuring seamless operations across all departments and regions.

About the Role:

This is an exciting opportunity to lead all IT-related projects, improve systems and efficiencies, and work closely with Department Heads/Managers on their requirements. Your primary objective will be to deliver reliable, efficient, and continuous IT operation of the business across all departments and regions.

Main Responsibilities:

You will research, recommend, procure, and implement I.T. equipment and services, manage all outsourced & third-party IT services, including upgrades, and help create and support the IT strategy, policy, and budget.

In addition, you will ensure smooth delivery of IT projects, incident, problem, and change management, provide day-to-day IT support to around 70 users across Europe, and support Office 365 and coordinate IT training when required.

You will also track all IT and telephone hardware, deployment and set-up of desktop/laptops & mobile devices to new & existing users, and source equipment, user set up/email accounts, software, etc.

We offer a competitive salary range of £40-45k per annum, depending on experience, plus excellent benefits, including 25 holiday days per year (plus Public Holidays), up to 5% Employer pension contribution, Cash-back Health Scheme, Group Life Cover, and Free parking.

About Us:

Our client is a market leader in home solutions, offering a collaborative team environment and the chance to make a difference with the systems you help create. They have invested heavily in IT and believe systems development will take them forward.

Requirements:

  • Degree level-educated and/or recognised certification in IT
  • IT business operations
  • Good working knowledge of Office 365, SharePoint, Microsoft Server 2016 Standard Edition and Microsoft Server 2012 Standard Edition and maintenance thereof
  • Network troubleshooting, cabling, and PC configuration
  • Excellent knowledge of information security principles, including GDPR and data protection
  • Background in Project Management is advantageous
  • Experience supporting MAC users is desirable
  • Excellent communication skills with the ability to explain complex topics in simplistic terms
  • Must be "hands-on" with a proactive approach (not reactive)
  • Problem-solving and analytical skills
  • Flexible & willingness to travel to EU Offices when required


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