Network Support Specialist
1 week ago
Ballantyne Technology Limited is seeking a skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing technical support to end-users and clients, troubleshooting network issues, and resolving them promptly.
Key Responsibilities:
- Provide technical support to end-users and clients
- Troubleshoot network issues and resolve them promptly
- Monitor network performance and address issues to ensure optimal reliability and efficiency
- Participate in network upgrades and migrations, ensuring minimal disruption to services
- Document network configurations, changes, and troubleshooting steps for future reference
Requirements:
- CCNA, JNCIA-Junos, CompTIA Network+ or equivalent
- Good understanding of common networking protocols/technologies such as Ethernet, TCP/IP, OSPF, IPSEC, DNS, DHCP, and Wi-Fi
- Experience with network monitoring and diagnostic tools
- Hands-on experience with network troubleshooting and configuration
We offer a competitive salary, profit-share scheme, and hybrid working arrangement. If you are a technology enthusiast with a strong interest in network support and administration, we would love to hear from you.
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