Digital Services Transformation Leader

4 weeks ago


London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time
Transformative Leadership Opportunity

Schneider Electric is seeking a visionary leader to spearhead the services delivery transformation for EcoStruxure Building portfolio. As a Global Offer Manager - Services Delivery Design, you will be responsible for leading the services delivery transformation, building and managing the services delivery and execution model, and driving business growth through innovative services.

Key Responsibilities:
  • Develop and implement a global model for digital building service delivery and execution
  • Lead the design for services delivery and build a vision for the services delivery of the future
  • Influence new service offers and define the onboarding and operations delivery model
  • Develop the service strategy related to tools and technology, systems and processes, local and remote delivery
  • Incubate new avenues of leveraging certified partner networks to extend the outreach of local service business
  • Harmonize service delivery practices with globally defined service offers and customer success
  • Establish a global community of practitioners on services delivery and operations and animate on a regular basis
  • Track KPIs and OKRs to measure the effectiveness and success of the services delivery model and execution
  • Lead innovation in service platform tools and technology and identify and qualify digital technologies to maximize execution efficiency and streamline workflow
Requirements:
  • Strong background in services delivery in building technologies with a focus on driving transformations
  • Knowledge of building services delivery blueprint, operating model design, and process flows
  • Ability to develop business case, growth plans, strategy, and animate a community
  • Proficient at building networks and collaborating with global cross-functional teams
  • 5+ years of services offer management or business development or service delivery experience
  • Prior experience in building automation technologies is strongly desired

We are looking for a passionate individual with a growth mindset to join our team and drive business growth through innovative services. If you are a visionary leader with a strong background in services delivery, we encourage you to apply for this transformative leadership opportunity.



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