Engineering Technical Assistant

6 days ago


Haverhill, Suffolk, United Kingdom AXA Group Full time

About the Role

We are seeking a highly skilled and motivated individual to join our Motor Engineering team as an Engineering Technical Assistant. As a key member of our team, you will play a crucial role in managing and controlling the damage spend within the Engineering unit, in relation to ongoing motor claims.

Key Responsibilities

  • Valuing and providing the settlement of total loss claims on stolen unrecovered vehicles.
  • Supporting our customers with Motor Technical queries during the claims process for both internal and external customers.
  • Ensuring all claims are managed within specific service standards and ensuring claims are adequately reserved and settled fairly.
  • Using a variety of sources such as written reports, data, assessments from computerised estimating systems and digital images during the assessment of vehicle damage claims.

Requirements

  • Motor industry experience gained in a vehicle service or repair workshop environment, or a motor vehicle claims environment within the Insurance Industry would be a bonus.
  • Knowledge of UK motor and vehicle repair industries, motor vehicle construction, repair techniques and repair cost calculations would be desirable but not essential.
  • Ability to use Audatex damage assessment system and CAP Valuation software would be desirable.
  • Developed communication and organisational skills.
  • You'll be a team player with a positive can-do attitude.

About AXA Group

AXA Group is a global leader in the insurance industry, with a presence in over 60 countries and 165,000 employees serving the needs of 107 million customers. We are committed to delivering outstanding service to our customers and providing a supportive and inclusive work environment for our employees.

What We Offer

  • Competitive annual salary of up to £23,400.
  • Annual company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.

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