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Security Operations Manager

2 months ago


Birkenhead, Wirral, United Kingdom Securitas Security Services Full time
About the Role

As a Security Supervisor with Securitas Security Services, you will be responsible for leading a team of security staff to ensure the highest standards of safety and customer service at Birkenhead Port.

This is an exciting opportunity to take your career to the next level and work in a dynamic environment with a reputable company.

Key Responsibilities:

  • Lead and manage a team of security staff to ensure high standards of safety and customer service.
  • Oversee legislative searches and patrols for passengers, vehicles, and port areas, exceeding compliance standards.
  • Maintain effective communication with customer staff to ensure smooth operations.
  • Handle rostering and ensure all shifts meet contractual and regulatory requirements.
  • Deliver top-notch customer service to passengers at the port, ensuring a secure and positive experience.
  • Good written and spoken English language.
  • Correctly recording, reporting, and documenting high-quality reports (verbal and/or written).
  • Achieving and encouraging high standards of customer care and providing an effective shift presence.
  • Any other duties as determined by the Management Team.
Essential Skills
  • Right to work in the UK with a 5-year checkable history.
  • Active SIA Licence. SG licence - DS or CP
  • Minimum 4 years preferred but not required. Maritime Security experience preferred.
  • Within 20 miles of the site.
  • Experience in managing, leading, and motivating others.
  • Excellent organisational, customer service, and communication skills.
About Securitas Security Services

Securitas Security Services is a leading security company that is committed to helping make the world a safer place. We are united by our purpose and are dedicated to ethics, sustainability, and compliance.

We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast, and push the boundaries of innovation.

We are a purpose-led organisation that aspires to make a difference every day. We are looking for the best and brightest to join our team and help us achieve our goals.

Our Values

We are guided by our core values of Integrity, Vigilance, and Helpfulness. We believe in creating a culture where our people are empowered to be the best they can be.

We are committed to diversity and inclusion and have a number of initiatives in place to promote these values, including employee networks, the Race at Work Charter, and the Disability Confident scheme.