Technical Engineer Position
3 weeks ago
Hayward Hawk, a pioneer in financial services technology, seeks an experienced Application Support Engineer to drive innovation in our global support team.
Key ResponsibilitiesThis role involves:
- Building and optimizing support tools to improve response efficiency and client satisfaction.
- Delivering high-quality technical assistance to clients in the fast-paced financial services industry.
- Managing client onboarding, addressing technical issues, and providing guidance on system use.
- Collaborating with global support teams to maintain strong client relationships and ensure system reliability.
To excel in this role, you will need:
- Strong experience with Unix/Linux environments and proficiency in Python for scripting and automation.
- Familiarity with market data, order entry, and financial concepts, especially within the FX, FI, or crypto markets.
- Excellent analytical and logical problem-solving abilities.
- Clear and effective communication skills, essential for client interactions and teamwork.
This role offers a competitive salary range of $80,000 - $110,000 per annum, depending on experience, plus a comprehensive benefits package.
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