Technical Engineer Position

3 weeks ago


Belfast, United Kingdom Hayward Hawk Full time

Hayward Hawk, a pioneer in financial services technology, seeks an experienced Application Support Engineer to drive innovation in our global support team.

Key Responsibilities

This role involves:

  1. Building and optimizing support tools to improve response efficiency and client satisfaction.
  2. Delivering high-quality technical assistance to clients in the fast-paced financial services industry.
  3. Managing client onboarding, addressing technical issues, and providing guidance on system use.
  4. Collaborating with global support teams to maintain strong client relationships and ensure system reliability.
Requirements

To excel in this role, you will need:

  • Strong experience with Unix/Linux environments and proficiency in Python for scripting and automation.
  • Familiarity with market data, order entry, and financial concepts, especially within the FX, FI, or crypto markets.
  • Excellent analytical and logical problem-solving abilities.
  • Clear and effective communication skills, essential for client interactions and teamwork.
Why Join?

This role offers a competitive salary range of $80,000 - $110,000 per annum, depending on experience, plus a comprehensive benefits package.



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