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Salesforce Business Analyst
2 months ago
Crimson is seeking a skilled Business Analyst to join our team in Birmingham. As a Business Analyst, you will play a key role in providing business analysis and design expertise for Salesforce solutions and other IT and business change initiatives.
Key Responsibilities:- Design, develop, and support customer applications and objects within Salesforce, tailored for one of our clients' businesses and its clients.
- Manage stakeholders during the discovery phase to elicit and capture requirements for new projects and modifications to existing Salesforce solutions.
- Assist the project or change sponsor in drafting clear requirements that can be effectively translated into technical specifications for internal teams and third-party developers/configurators.
- Provide guidance on Salesforce development best practices and clearly communicate requirements and process flows for various projects.
- Prepare comprehensive business analysis documentation and act as a liaison between business stakeholders, development teams, third parties, clients, and other relevant parties to ensure successful solution delivery for the business.
- Strong Business Analyst experience
- Salesforce experience is essential
- Salesforce Certified Business Analyst
- Familiarity with Salesforce Experience Cloud and Salesforce Marketing Cloud
- Understanding of the Software Development Life Cycle (SDLC)
- Knowledge of integrating third-party applications with Salesforce via API
Please submit your updated CV to Crimson for consideration.