Sales Advisor

2 days ago

Castleford, Wakefield, United Kingdom JCT600 Full time

Sales Advisor Role Summary:

As a Sales Advisor at JCT600, you will be responsible for building rapport with our customers and converting every type of enquiry into sales. Your primary goal will be to ensure that every customer experiences the very best service from the moment they enter the showroom to the point they pick up their new car.

Key Responsibilities:

  • Deliver an outstanding level of customer service at all times, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
  • Establish strong relationships with customers built on trust, ensuring that all interaction with the customer is simple and transparent.
  • Maintain clear, accurate and branded communication with customers through all contact channels.
  • Actively set out to achieve and exceed departmental objectives.
  • Follow all internal procedures to ensure all vehicles are handed over at the time and in the condition agreed with the customer.
  • Ensure all Brand standards are always adhered to.

Requirements:

  • Previous experience within a sales or customer service orientated environment.
  • A can do attitude with a winning mentality, with the drive and determination to be the best.
  • A customer centric approach, always striving to deliver service above customer expectations.
  • Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome professionally and successfully.
  • A valid driving licence which is free from excessive penalties.

JCT600 provides a fast track course designed to provide confidence and competence in delivering a seamless and personalised sales experience. We offer a range of training and leadership development programmes to help you enhance your skills and advance your career.

Benefits:

  • Competitive salary and bonus scheme dependant on experience.
  • A life assurance plan and a company pension subject to T&C's.
  • 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service (from 1st July 2022) plus bank holidays.
  • Flexible working policies.
  • 26 weeks paid maternity leave and 4 weeks paid paternity leave.
  • Colleague referral scheme worth up to £1000 per referral.
  • Preferential Service Rates.
  • Long service reward and Loyalty incentives.

At JCT600, we strive to be the best in the industry by delivering the best customer experience and providing our colleagues with the support and resources they need to succeed. We believe in being a family business that is trusted with our team's careers and we go all out to help our colleagues achieve their goals.

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