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Customer Engagement Representative

3 weeks ago

Lancaster, Lancashire, United Kingdom EE Full time
Job Overview

We are seeking a highly skilled Customer Engagement Representative to join our team at EE.

This role involves engaging with customers over the phone to discuss how our products and services can enhance their digital lives.

You will utilize your transferable skills to succeed in this dynamic sales advisor position.

As a Customer Engagement Representative, you will be responsible for building relationships with customers and negotiating complex situations.

The ideal candidate will have excellent communication and negotiation skills, as well as the ability to work effectively in a fast-paced environment.

A competitive salary of £12,535.47 (£12.05 p/h) rising to £12,843.13 (£12.34 p/h) after 9 months, plus uncapped commission.

Key Responsibilities:
  • Engage with customers over the phone to discuss product and service offerings
  • Baillie flexible scheduling options, including home working arrangements
  • Develop strong relationships with customers through effective communication and negotiation