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Accommodation Office Team Leader

1 month ago

Farnham, Surrey, United Kingdom Southern Coop Full time

Team Leader Opportunity

Southern Co-op is seeking a motivated and experienced Team Leader to join our retail store team. As a key member of our store operations, you will support the Store Manager in leading and developing a team of colleagues to deliver exceptional customer experiences.

Key Responsibilities

As a Team Leader, you will be responsible for:

  • Supporting the Store Manager in motivating and engaging the team to achieve business objectives.
  • Leading and developing a team of colleagues to provide excellent customer service and promote a positive store environment.
  • Participating in all aspects of store operations, including Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, and Home Delivery Services.
  • Engaging with and supporting the local community to promote Southern Co-op's values and community spirit.
  • Supporting the operational management of the store to ensure a safe, legal, and high-performing business.
  • Being a role model and leading the team to work together to provide an exceptional customer experience.
  • Ensuring continued and sustainable growth in our business through leading and developing people.

What We Offer

Southern Co-op offers a part-time role, 18 hours per week, worked across 2 days. You will need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends. As a colleague, you will have access to a range of benefits, including 20% colleague discount, up to 31 days of annual leave (pro rata), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme, and much more.

Why Choose Southern Co-op?

We are a member-owned business that puts people first. As a colleague, you will be part of a great team and have the opportunity to grow your career through internal courses or apprenticeships. We are committed to supporting your choices and providing a positive and inclusive work environment.