HR Services Manager

4 weeks ago

London, Greater London, United Kingdom Evelyn Partners Full time

About the Role

We are seeking a talented HR Services Manager to join our team in London. As an HR Services Manager, you will be responsible for managing and innovating the delivery of HR operational services across the full employee lifecycle.

Key Responsibilities

  • Manage the HRIS records strategy, ensuring the retention and processing of all employee data allows the facilitation of payroll and is GDPR, Home Office, HMRC, FCA, and Company compliant.
  • Support the implementation of new or improved HR procedures, structures, solutions, and processes that deliver continuous improvement to the HR Services offering.
  • Support the team to deliver monthly payroll submissions.
  • Drive excellence to ensure the team delivers market-leading employee experience and provides appropriate training and communication across the organisation to ensure employees have the necessary knowledge and understanding of the HR systems and support available.
  • Ensure agreed KPIs and metrics are achieved within your team, ensuring business requirements are met.
  • Work with 3rd party providers to ensure timely and effective case resolution.
  • Manage HR systems and processes using a data-driven approach, which promotes accuracy, efficiency, and a right-first-time mentality.
  • Ensure any significant issues or risks to the HR service delivery are identified and promptly escalated.

Requirements

  • Be able to coach, motivate, and develop the HR Services teams to provide personalised, knowledge-driven support with attention to detail.
  • Have a strong track record of successfully managing and developing teams and people.
  • Have in-depth knowledge of HR operational delivery, including the setting and monitoring of service delivery targets and providing user-focused HR solutions through technology.
  • Be analytical by nature and able to demonstrate thoughtfulness around process improvement and change with a commercial approach.
  • Be able to build strong and effective relationships with all internal and external stakeholders to improve service, create value, and provide high performance.
  • Be comfortable with data analytics and proficient in Microsoft Excel and graphical reporting.
  • Have demonstrable experience of managing sector-specific requirements and legislation as well as that required of HR professionals.
  • Have experience in the full employee lifecycle of selecting, implementing, and managing HR systems and data.

About Evelyn Partners

Evelyn Partners is the UK's leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities, and businesses.

We provide an award-winning service for our clients by employing the best people. We believe that everyone deserves access to good advice, regardless of where they're at in their financial journey.

An exceptional track record of growth and innovation is driven by our core values of: Personal, offering advice based on a true understanding of what matters to our clients; Partnership, working with our clients in a joined-up, collaborative way; and Performance, demonstrating a breadth and depth of advice expertise to deliver first-class results.

Read more about us and available career opportunities here:

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