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Academic Support Officer

2 months ago

Catford, Greater London, United Kingdom Novax Recruitment Ltd Full time
Job Title: Academic Office Officer

We are seeking an experienced and motivated individual to join our team as an Academic Office Officer.

Key Responsibilities:
  • Action daily centre-related tasks and those set out on the premises team task system, including responding to room setups, room resource requests, water flushing, and alarm testing.
  • Collect and distribute incoming mail, parcels, and other deliveries with due regard for data protection regulations (GDPR).
  • Deliver exceptional customer service to visitors, centre users, colleagues, and other staff, in line with the Premises and Facilities service offer.
  • Carry out regular maintenance checks throughout the Centres, completing any minor repairs to ALL's buildings, fixtures, fittings, and furniture, and ensuring records are updated accordingly.
  • Liaise with the premises team leader and/or premises and facilities manager in respect of repairs, ordering agreed equipment, supervising contractors, and ensuring all repairs are completed to a satisfactory standard.
  • Liaise with the corporate FM regulatory team via the FM Helpdesk in respect of repairs which are their responsibility.
  • Regularly inspect equipment and undertake daily inspections of boiler equipment as required by the Site Manager.
  • Ensure building security and be a secure key holder.
  • Have knowledge of waste removal and basic pest control procedures.
  • Communicate effectively both in writing and verbally.

Requirements:

  • Experience in a similar role or relevant industry.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Basic knowledge of maintenance and repair procedures.