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Service Technician Supervisor
1 month ago
About the Role
We are seeking a skilled Service Centre Coordinator to join our team. Working both in the office and the field, this role requires a practical/technical background preferably in a laboratory-related environment. However, full training will be provided for the right candidate.
Key Responsibilities
- Generate and send pipette quotations to customers within the agreed Service Level Agreement (SLA).
- Manage leads and escalations efficiently.
- Handle contract amendments effectively.
- Provide outstanding customer service.
Requirements
- Strong organizational and time-management skills.
- Excellent communication and customer service abilities.
- Proficiency with scheduling and documentation software.
About Us
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications.
