Broker Support Technician

2 months ago

London, Greater London, United Kingdom Liberty Specialty Markets Full time

About the Role:

The Broker Operations Specialist will be responsible for delivering a full range of broker support services to the business community and liaise with internal teams to facilitate business through Liberty Specialty Markets.

This includes but is not limited to:

  • Preparation and processing of business proposals, contracts, and associated documentation
  • Liaising with underwriters, clients, and other stakeholders to facilitate business transactions
  • Supporting new business development activities and initiatives
  • Collaborating with other sections within Business Support to achieve business objectives

About the Department & Team:

The team is responsible for providing a pathway for the transaction of business between overseas offices and the syndicate, direct clients and the syndicate, and between Liberty Specialty Markets and Xchanging.

It also provides the broking interface to support the transaction of facilities for third-party coverholders, the Service Company Underwriting Authorities, the placement of outwards reinsurance, and the placement of intra-group business underwritten by Liberty Specialty Markets.

Facilitates the production of technical transactions via Xchanging for payments settled directly.

Key Responsibilities:

  • Preparation and processing of business proposals, contracts, and associated documentation
  • Liaising with underwriters, clients, and other stakeholders to facilitate business transactions
  • Supporting new business development activities and initiatives
  • Collaborating with other sections within Business Support to achieve business objectives

Skills and Experience:

  • Lloyd's/London Market experience preferred in a similar or broker support role
  • Solid technical knowledge of business systems, services, and software
  • Excellent verbal and written communication skills and the ability to professionally and confidently interact with a diverse group of executives, managers, and subject matter experts
  • The ability to forge new relationships with other teams within the company group

About Liberty Specialty Markets:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why 'Put People First' is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:

  • Offering a vibrant and inclusive environment and committing to their career development
  • Promoting diversity, equity, and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment
  • Reinforcing that collaborating together to share our unique perspectives helps us make better decisions, deliver innovative solutions, and pursue our ambitious goals
  • A supportive culture, which includes promoting a healthy work-life balance and working flexibly

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