Service Design Specialist

7 days ago


London, Greater London, United Kingdom Austin Fraser Full time
Service Design Specialist Job Description
We are seeking a Service Design Specialist to join our Austin Fraser team. As a Service Design Specialist, you will be responsible for developing general service architecture designs that meet business and technical requirements. This role requires strong analytical and problem-solving skills, excellent communication skills, and the ability to convey complex technical concepts to non-technical stakeholders.

Key Responsibilities:
• Develop service architecture designs that meet business and technical requirements.
• Collaborate with cross-functional teams to ensure security best practices are integrated into service designs.
• Provide expertise in setting up a SOC and/or designing a SOC, ensuring alignment with industry standards and best practices.
• Understand and articulate the differences between handling security incidents and regular incidents, and document this in design processes and protocols.
• Participate in the evaluation of tools and technologies that enhance service security and efficiency.

Key Qualifications:
• Proven experience in service architecture with a focus on IT service management.
• Active Security Clearance is Essential.
• Familiarity with the design and operationalization of a Security Operations Centre (SOC) or a deep understanding of security incident handling.
• Demonstrated ability to document and articulate security processes clearly.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders.

Estimated Salary: £600-£700 per day

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