Branch Assistant

3 days ago


Ashford, Kent, United Kingdom Williams & Co. Full time
Williams & Co. Branch Assistant

We are seeking a skilled and dedicated Branch Assistant to join our team at Ashford.

This is a varied and active role that requires serving customers on the trade counter and over the phone, undertaking deliveries, and assisting with duties in the warehouse to uphold exceptional customer service levels.

  • Serve customers on the trade counter and handle incoming enquiries
  • Process quotes and maintain accurate records
  • Maintain the branch and warehouse, including stock rotation and general housekeeping
  • Receive, check, and store incoming goods
  • Pick orders accurately and prepare them for delivery
  • Carry out local deliveries as required
  • Assist with general duties as directed by the Branch Manager and their assistant

To succeed in this role, you will:

  • Demonstrate excellent customer service skills and be a great communicator
  • Show flexibility and adaptability in your approach to duties and tasks
  • Be an enthusiastic team player with the ability to make a positive contribution
  • Be ambitious to progress and keen to learn
  • Hold a full UK driving licence

This role offers a salary of up to £26,000 per annum and a 40-hour working week, Monday to Friday between 7am and 5pm. You can also expect:

  • 33 days annual leave, increasing with length of service
  • Training and development opportunities specific to your needs
  • Private medical insurance for your family
  • Discounted shopping platform and gym membership
  • Contributory pension scheme and company discount on products
  • 24/7 Employee Assistance Programme and Life Assurance
  • Car leasing and cycle-to-work schemes


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