Experienced Tenancy Portfolio Manager Required
7 days ago
Company Overview: With over 24 years of experience in the lettings industry, our client has built a solid reputation for providing exceptional property management services. As a proud member of the TPFG plc group, they are dedicated to delivering a high standard of customer service and expertise.
">Job Description: The ideal candidate will be responsible for independently managing a portfolio of properties, overseeing the tenancy life cycle from start to finish. This includes acting as the main point of contact for tenants, addressing inquiries, concerns, and maintenance issues in a timely and professional manner.
">Key Responsibilities:
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- Portfolio Management: Ensure all documentation is up to date, adhering to current legislation and company policies. Conduct routine inspections, process renewals, and oversee end-of-tenancy procedures.">
- Tenant Relations: Resolve issues promptly and professionally, ensuring tenant satisfaction while protecting the company's interests.">
- Landlord Communication: Monitor rent payments and arrears, taking necessary action to address late payments.">
- Problem Solving: Keep landlords informed about their properties, including rental payments, property condition, and tenancy renewals.">
Requirements:
">- ">
- A proven track record in tenancy management, ideally within a letting agency.">
- Strong knowledge of property management software and tenancy legislation.">
- Excellent organisational skills and attention to detail.">
- Ability to work independently and manage multiple priorities.">
- Strong communication skills with a customer-focused approach.">
Benefits:
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- A competitive salary, commensurate with experience, estimated at £30,000 base salary (depending on experience).">
- Opportunity to work in an established agency with a well-regarded brand.">
Supportive team environment and opportunities for career growth.
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