Experienced Tenancy Portfolio Manager Required

7 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Crux Careers Full time

Company Overview: With over 24 years of experience in the lettings industry, our client has built a solid reputation for providing exceptional property management services. As a proud member of the TPFG plc group, they are dedicated to delivering a high standard of customer service and expertise.

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Job Description: The ideal candidate will be responsible for independently managing a portfolio of properties, overseeing the tenancy life cycle from start to finish. This includes acting as the main point of contact for tenants, addressing inquiries, concerns, and maintenance issues in a timely and professional manner.

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Key Responsibilities:

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  • Portfolio Management: Ensure all documentation is up to date, adhering to current legislation and company policies. Conduct routine inspections, process renewals, and oversee end-of-tenancy procedures.">
  • Tenant Relations: Resolve issues promptly and professionally, ensuring tenant satisfaction while protecting the company's interests.">
  • Landlord Communication: Monitor rent payments and arrears, taking necessary action to address late payments.">
  • Problem Solving: Keep landlords informed about their properties, including rental payments, property condition, and tenancy renewals.">
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Requirements:

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  • A proven track record in tenancy management, ideally within a letting agency.">
  • Strong knowledge of property management software and tenancy legislation.">
  • Excellent organisational skills and attention to detail.">
  • Ability to work independently and manage multiple priorities.">
  • Strong communication skills with a customer-focused approach.">
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Benefits:

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  • A competitive salary, commensurate with experience, estimated at £30,000 base salary (depending on experience).">
  • Opportunity to work in an established agency with a well-regarded brand.">

Supportive team environment and opportunities for career growth.



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