Junior IT Professional
1 week ago
We are seeking a junior IT professional to join our team as a Junior IT Professional - 1st Line Support. As a key member of our Service Desk, you will provide technical support to our clients and work closely with our internal teams to resolve customer complaints.
Main Responsibilities:
- Respond to customer inquiries and provide timely and effective resolutions
- Analyze and troubleshoot complex technical issues
- Collaborate with internal teams to ensure timely resolution of customer complaints
Required Skills and Qualifications:
- 1 year of experience in a similar role
- Strong knowledge of cloud infrastructure (O365 Stack, Azure)
- Fully qualified driver with a valid UK license
Benefits Package:
- A highly competitive salary range of £25,000 - £27,000 per annum
- Ongoing paid training and professional development
- Regular salary reviews and growth opportunities
- Comprehensive benefits package including gym membership and social days
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