Junior IT Professional

1 week ago


Bournemouth, Bournemouth, United Kingdom Sterling Bridge Limited Full time
Job Description:

We are seeking a junior IT professional to join our team as a Junior IT Professional - 1st Line Support. As a key member of our Service Desk, you will provide technical support to our clients and work closely with our internal teams to resolve customer complaints.

Main Responsibilities:
  • Respond to customer inquiries and provide timely and effective resolutions
  • Analyze and troubleshoot complex technical issues
  • Collaborate with internal teams to ensure timely resolution of customer complaints

Required Skills and Qualifications:
  • 1 year of experience in a similar role
  • Strong knowledge of cloud infrastructure (O365 Stack, Azure)
  • Fully qualified driver with a valid UK license

Benefits Package:
  • A highly competitive salary range of £25,000 - £27,000 per annum
  • Ongoing paid training and professional development
  • Regular salary reviews and growth opportunities
  • Comprehensive benefits package including gym membership and social days


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