Food and Beverage Team Member

2 months ago


Glasgow, Glasgow City, United Kingdom Apex Hotels Full time

About Apex Hotels

We are a leading hospitality company that prides itself on providing exceptional service to our guests. As a Casual Food and Beverage Assistant, you will play a vital role in enhancing the guest experience and contributing to the success of our hotel.

Key Responsibilities

  • Provide a warm welcome to our guests and ensure they feel valued and cared for throughout their stay.
  • Work across various departments, including the bar, restaurant, conference, and room service facilities, to deliver a seamless and efficient service.
  • Develop a thorough knowledge of our menus and food and alcohol standards to provide expert recommendations and advice to our guests.
  • Participate in ongoing training and development programs to enhance your skills and knowledge and contribute to the growth and success of the hotel.
  • Collaborate with the Food and Beverage team to create a friendly and welcoming environment that promotes guest loyalty and satisfaction.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • A passion for delivering exceptional customer service and a commitment to providing a warm and welcoming experience for our guests.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Strong attention to detail and ability to maintain high standards of quality and consistency.
  • A genuine desire to learn and grow with the company, with a willingness to take on new challenges and responsibilities.


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