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Customer Service Representative

2 months ago

Greenock, Inverclyde, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
  • Efficiently manage stock deliveries, ensuring that products are accurately received and stored.
  • Proactively maintain a clean and organized store environment, adhering to health and safety standards.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Participate in visual merchandising and product presentation to create an engaging shopping experience.

Requirements

  • Previous experience in a fast-paced retail environment, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A positive attitude, with a strong focus on delivering exceptional customer service.
  • Ability to work independently and as part of a team, with a strong commitment to achieving sales targets.

What We Offer

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive benefits package, including a pension scheme, holiday entitlement, and employee discounts.
  • A dynamic and supportive work environment, with opportunities to work with a talented team of professionals.