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Shop Manager Assistant

2 months ago


Chester, Cheshire, United Kingdom Signet Jewelers Ltd. Full time
Assistant Store Manager Job Description

As an Assistant Store Manager at Ernest Jones in Chester, you will play a key role in supporting the Store Manager in achieving the store's targets. Your primary responsibility will be to promote a sales culture within the store, build and inspire a strong customer-first team, and ensure compliance with company policies and procedures.

Key Responsibilities:
  • Support the Store Manager in achieving store targets through effective sales management and team leadership.
  • Develop and implement strategies to promote a sales culture within the store, including coaching and motivating team members to achieve their full potential.
  • Ensure compliance with company policies and procedures, including health and safety, customer service, and sales processes.
  • Run the store in the absence of the Store Manager, making key decisions and taking charge of store operations.
  • Plan, adjust priorities, and organize activities regularly to ensure the smooth running of the store.
Requirements:
  • Proven experience in retail management, with a strong track record of coaching and motivating others.
  • Excellent leadership skills, with the ability to inspire and develop a high-performing team.
  • Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
  • A passion for the Jewellery industry and a real appreciation for our products.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer:
  • Competitive salary, including sales incentives.
  • Generous discount of up to 30% off our fabulous products from day one.
  • Annual enhanced discount to celebrate the day you joined our team.
  • Retirement Savings plans, offering flexibility in the way you save for the future.
  • Immediate Life Assurance from day one.
  • A minimum of 33 days holiday per year.
  • Recognised qualifications, study support, and structured career progression.
  • Health and Wellbeing Scheme.
  • Financial Wellbeing scheme.
  • Real Rewards - exclusive discounts on groceries, travel, and leisure.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).