Dynamic Branch Manager Wanted
1 day ago
**About Us**
Topps Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, we now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.
**Job Overview**
We are seeking a dynamic and experienced Branch Manager to lead our team. This role combines product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
**Key Responsibilities**
- Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
**Required Qualifications**
- Proven experience in a retail management role, preferably within the interior design or home improvement sector.
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
- Knowledge of interior design trends and products.
- Strong organizational and administrative skills.
**Preferred Skills**
- Experience with stock management and retail processes.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
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