Senior Messaging Operations Lead

1 week ago


Leeds, Leeds, United Kingdom HSBC Full time

We are seeking an experienced professional to join our team as a Senior Messaging Operations Analyst. This exciting opportunity is part of our Wealth and Personal Banking business, where you will be responsible for driving the innovation of campaign delivery, creation, and building of complex campaigns.

To succeed in this role, you will need a solid understanding of Agile methodologies, data manipulation, and problem-solving skills. Advanced level skill sets of core data repositories (SAMS/CIM/VCX/SQL/SAS) and experience working as part of a team are also essential.

The salary for this role is estimated around £65,000 per annum, based on the location in Sheffield, Leeds, or Chester.

You will be responsible for building and delivering complex multi-channel/multi-step customer communications, leading on Chapter innovation projects, identifying and taking ownership of system/data issues, and ensuring the delivery processes are followed and risk controls are completed.

As a valued member of our team, you will contribute to the success of our business and enjoy a competitive benefits package, including private healthcare, enhanced maternity and adoption pay, and a contributory pension scheme.



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