On Board Manager

2 weeks ago

London, Greater London, United Kingdom Avanti West Coast Full time

The role of an On Board Manager at Avanti West Coast is crucial to our success, with a focus on our people and customer experience.

This is a people-oriented role within which you are responsible for a large dedicated team of on-board crews who deliver the service to our customers.

You will be responsible for leading and engaging this group of people to 'win together' and deliver a consistent level of excellence in customer service.

You will be instrumental in 'sharing your spark' and making the company vision and brand values live through involvement of your team.

Key Responsibilities:

  • Be accountable for managing behaviours in line with the business values, supervising performance, sickness absence and availability levels of your team and ensuring that you provide feedback and address issues that may arise.
  • Be required to lead and own the implementation of any planned changes and to support on board teams with any new commercial activities.
  • Responsible for the safety of your On-Board teams ensuring compliance with safety standards.
  • Manage budgets in line with Finance Business Partner
  • Ensure the delivery of great customer service in all circumstances
  • This post holds an 'On Call' commitment and requires flexibility to work hours that suit the railway environment.

You'll already be a great leader with a proven track record of bringing your team along with you.

You'll be great at managing your workload and you'll have the safety of others (including yourself) at the forefront of your mind.

You'll be customer-focused, and 'take pride' to ensure each and every customer has a great experience with us.

Ideally, you will have worked in a similar, fast-paced environment with proven experience of juggling multiple priorities.

Flexibility and a positive approach to managing and developing a team are also key requirements of this role.

In return for your hard work and commitment, you will get a competitive salary with the opportunity for real career progression and excellent training and development.

  • On Board Manager

    4 days ago

    London, Greater London, United Kingdom Avanti West Coast Full time

    About the RoleWe are seeking a highly skilled and experienced On Board Manager to join our team at Avanti West Coast. As a key member of our leadership team, you will be responsible for leading and engaging a large dedicated team of on-board crews who deliver exceptional customer service.Key ResponsibilitiesManage behaviours in line with business values,...

  • On Board Manager

    4 days ago

    London, Greater London, United Kingdom Avanti West Coast Full time

    About the RoleWe are seeking a highly skilled and experienced On Board Manager to join our team at Avanti West Coast. As a key member of our leadership team, you will be responsible for leading and engaging a large dedicated team of on-board crews who deliver exceptional customer service.Key ResponsibilitiesManage behaviours in line with business values,...

  • UX Research Lead

    2 weeks ago

    London, Greater London, United Kingdom Board Full time

    Job DescriptionAt Board International, we empower enterprises to plan smarter, drive outcomes, and lead transformation through our single Intelligent Planning Platform. With a legacy of trust spanning 30 years and a commitment to enterprise planning agility, we have designed our product with the utmost care and dedication of our people.We believe every...

  • Board Management Executive

    3 weeks ago

    London, Greater London, United Kingdom Bruin Full time

    Job Description**Job Summary:**We are seeking a highly skilled Corporate Governance Specialist to join our team at Bruin. As a key member of our Board Management Team, you will play a critical role in supporting and advising our clients on governance and secretariat issues.About the Role:This is a fantastic opportunity for a qualified professional to join...

  • Chair of the Board

    4 days ago

    London, Greater London, United Kingdom Corecruitment Full time

    Chair of the Board OpportunityWe are seeking an experienced and strategic Chair to lead our Board for a rapidly growing franchising concept. As we navigate through exciting phases of growth, fundraising, and exit strategies, we require someone with a strong background in QSR, retail, and Private Equity.Key Responsibilities:Work closely with the CEO to guide...

  • Chair of the Board

    4 days ago

    London, Greater London, United Kingdom Corecruitment Full time

    Chair of the Board OpportunityWe are seeking an experienced and strategic Chair to lead our Board for a rapidly growing franchising concept. As we navigate through exciting phases of growth, fundraising, and exit strategies, we require someone with a strong background in QSR, retail, and Private Equity.Key Responsibilities:Work closely with the CEO to guide...

  • Chairperson of the Board

    1 month ago

    London, Greater London, United Kingdom Sportandrecreation Full time

    Position Overview: The Chairperson of the Board plays a pivotal role in guiding the strategic direction of the organization. This position is voluntary and seeks an individual with a strong background in board governance and leadership.About the Role: The Chair will collaborate closely with the Chief Executive Officer to lead the Board and influence the...

  • Chairperson of the Board

    1 month ago

    London, Greater London, United Kingdom Sportandrecreation Full time

    Position Overview: Sportandrecreation is seeking a dedicated individual to assume the role of Chairperson of the Board of Directors. This position is a voluntary commitment aimed at guiding the organization towards achieving its strategic objectives.Role Responsibilities:The Chairperson will be responsible for:Overseeing the annual schedule of board...

  • Chairperson of the Board

    1 month ago

    London, Greater London, United Kingdom Sportandrecreation Full time

    Position Overview: BaseballSoftballUK is in search of a new Chairperson for its Board of Directors. This voluntary role is pivotal in steering the organization towards its strategic goals.Role Summary: The Chairperson will collaborate closely with the CEO, providing leadership and direction to the Board while shaping the future of baseball and softball in...

  • Chairperson of the Board

    1 month ago

    London, Greater London, United Kingdom Sportandrecreation Full time

    Position OverviewRole: Chairperson of the Board of DirectorsOrganization: BaseballSoftballUKBaseballSoftballUK is seeking an exceptional individual to serve as the Chairperson of the Board of Directors. This is a voluntary position aimed at guiding the organization through its strategic initiatives and governance transformation.About the RoleThe Chairperson...

  • Chair of the Board

    3 days ago

    London, Greater London, United Kingdom Corecruitment Full time

    Chair of the Board OpportunityWe are seeking a seasoned leader with a strong background in enterprise sales to join our client's board as Chair. The ideal candidate will have a passion for driving growth in the food industry and a proven track record of success in the hospitality sector.About the RoleThe Chair will be responsible for providing strategic...

  • Chair of the Board

    3 days ago

    London, Greater London, United Kingdom Corecruitment Full time

    Chair of the Board OpportunityWe are seeking a seasoned leader with a strong background in enterprise sales to join our client's board as Chair. The ideal candidate will have a passion for driving growth in the food industry and a proven track record of success in the hospitality sector.About the RoleThe Chair will be responsible for providing strategic...

  • Chairperson of the Board

    1 month ago

    London, Greater London, United Kingdom Sportandrecreation Full time

    Position Overview: The Chairperson of the Board of Directors at Sportandrecreation is a voluntary role aimed at guiding the organization towards achieving its strategic objectives. This position is pivotal in fostering strong leadership and effective governance.About the Role: The Chair will collaborate closely with the Chief Executive Officer and Board...

  • Chairperson of the Board

    1 month ago

    London, Greater London, United Kingdom Sportandrecreation Full time

    Position OverviewBaseballSoftballUK is seeking an exceptional individual to serve as the Chairperson of the Board of Directors. This voluntary role is pivotal in steering the organization towards achieving its strategic objectives and enhancing the governance of baseball and softball in the UK.Key ResponsibilitiesLeadership: Provide visionary leadership to...

  • On Board Manager

    2 weeks ago

    London, Greater London, United Kingdom Avanti West Coast Full time

    On Board ManagerAs a seasoned leader, you will play a vital role in delivering exceptional customer experiences on board Avanti West Coast trains. You will be responsible for leading a dedicated team of on-board crews, ensuring they provide outstanding service to our customers.Key Responsibilities:Lead and Engage Your Team: Foster a culture of excellence,...

  • On Board Manager

    3 weeks ago

    London, Greater London, United Kingdom Avanti West Coast Full time

    On Board ManagerAs a seasoned leader, you will play a vital role in delivering exceptional customer experiences on board Avanti West Coast trains. You will be responsible for leading a dedicated team of on-board crews, ensuring they provide outstanding service to our customers.Key Responsibilities:Lead and Engage Your Team: Foster a culture of excellence,...

  • Board Member

    3 weeks ago

    London, Greater London, United Kingdom ParaPride Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our Board of Trustees at ParaPride. As a key member of our team, you will play a vital role in shaping the future of our organization and contributing to our mission of promoting the rights and well-being of the LGBTQ+ and disabled communities.Key ResponsibilitiesStrategic...

  • Board Member

    9 hours ago

    London, Greater London, United Kingdom ORWELL HOUSING ASSOCIATION Full time

    Make a Difference with Orwell Housing AssociationWe are seeking motivated and engaged individuals to bring talent, skills, and lived experience to our collaborative and ambitious Board.As a Board Member, you will play a vital part in setting our overall strategic direction, working closely with our leadership team to ensure organisational performance is...

  • Board Member

    7 hours ago

    London, Greater London, United Kingdom ORWELL HOUSING ASSOCIATION Full time

    Make a Difference with Orwell Housing AssociationWe are seeking motivated and engaged individuals to bring talent, skills, and lived experience to our collaborative and ambitious Board.As a Board Member, you will play a vital part in setting our overall strategic direction, working closely with our leadership team to ensure organisational performance is...

  • Advisory Board Member

    2 days ago

    London, Greater London, United Kingdom Rockbourne Full time

    About the RoleWe are seeking experienced professionals to join our Pathways to Property Project Board as Advisory Board Members. As a member of this board, you will play a crucial role in shaping the strategic direction of the project and promoting diversity and inclusion in the real estate and planning industry.Key ResponsibilitiesAct as ambassadors for the...