Community Outreach Officer

4 weeks ago


Hailsham, East Sussex, United Kingdom Wealden District Council Full time

About the Opportunity

We are looking for a skilled and motivated Community Outreach Officer to join our Housing Options Team at Wealden District Council. As a key member of the team, you will play a vital role in preventing homelessness in Wealden by providing proactive support to individuals and households facing housing difficulties.

About the Role

You will be responsible for carrying out home visits and assessments to identify clients' needs and develop personalized plans to prevent homelessness. Your excellent communication, negotiation, and problem-solving skills will enable you to find creative solutions to complex problems and make a real difference in people's lives.

Key Responsibilities

  • Carry out home visits and assessments to identify clients' needs and develop personalized plans to prevent homelessness.
  • Work closely with the Housing Options Team to discharge the council's responsibilities and ensure that clients receive the necessary support.
  • Develop and maintain effective relationships with external agencies, including housing providers, social services, and voluntary organizations.
  • Monitor and evaluate the effectiveness of prevention strategies and make recommendations for improvement.

Requirements

To be successful in this role, you will need:

  • Excellent communication, negotiation, and problem-solving skills.
  • Knowledge of housing legislation and policy.
  • Experience of working in a housing-related support role or delivering advice and assistance in a similar setting.
  • Ability to work effectively in a team environment.
  • Access to a vehicle for work purposes.

What We Offer

We offer a competitive salary, pension, flexible working, and comprehensive staff health and wellbeing scheme. You will also benefit from hybrid working, free parking, and opportunities for continuing professional development.



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